Technology Services:
Some of the most common reasons clients call us are because they want to reduce monthly telecom expenditures, reduce complexity, ensure they’re getting the best deal, conduct due diligence, or open/close locations.
We have a number of expert telecom consulting and management services to meet these needs, including:
Cost Reduction
We have historically achieved savings of 25% to 50% for its clients when using our proprietary approach which has been tested, revised, and refined through decades of telecommunication and consulting experience.
Lifecycle Management
We are there for you every step of the way. We provide assistance with the initial design, carrier selection, pricing, negotiation, contract review, installation, MACD work, and contract renewal.
Bill Consolidation
We will help reduce the number of bills and or carriers. Reducing the processing time and complexity of your network and helping you operate more efficiently.
Baseline Inventory
Our team will perform a comprehensive review of your entire voice and data infrastructure. This comprehensive review not only includes your telephony bills, but close interactions with your company’s stakeholders to create a solid understanding of your current state and future needs.
Technology Transformation
We will bring you the technology to best meet your firm’s needs. We have an extensive portfolio of services and will use our understanding of your needs to bring the best solution to the table. We will also be available to assist you in the testing, planning, and implementation of the best solution.
Telecom Expense Management (TEM)
We will maximize your telecom budget with the help of our application’s continuous expense analysis, alerts, and recommendations.
RFP Management & Carrier Selection
We remove the pain and hassle of each step, helping many companies deploy successful RFP’s without the added burden and extra effort. Based on your requirements, we can create the RFP’s and help you choose the vendors which will best meet your needs. We will be your main point of contact for your vendors. We schedule all internal and external interaction. From the initial needs analysis, to creating ROI documentation and executive summaries, providing status and timely update, we keep all stakeholders fully informed throughout the process.
Moves, Adds, Changes, and Disconnect Management
Our MACD service is designed to assist our customers with the management of existing voice and data lines. Once our customers’ locations and assets are entered into our client management application (“CMS”), we then begin the process of managing those assets, keeping track of any MACD requests that are sent to us – and making those changes available to our client as a point of reference at any point throughout our relationship.
Wireless Optimization and Management
Our team will first assist you in maximizing your wireless budget by finding the most effective vendor to meet your business needs. We can also assist you with everything from the procurement of devices and service plans to routine maintenance, upgrades or replacement of hardware, and disconnecting service when required.
Price Benchmarking
We provide clients with telecom benchmarks to ensure they are efficiently using their telecom spend. We focus on cost, service, and carriers offering to ensure your business needs are met.